How can I open an account?
Do you take Visa or MasterCard?
Download and fill out a credit application from our “Documentation” page. Upon receipt of favorable information concerning the credit verification, Paramount will open your account. This credit application and verification process typically takes about one week.
How can I place an order?
Yes, A Credit Card Authorization Form can be downlaoded from our "Documentation" page.
Do you have minimum orders?
With your sales representative, our customer service department, by phone, fax or email.
How long does it take to receive my order?
A $250 minimum order is required for delivery in the greater Montreal area.
Do you have your own trucks?
- In stock items placed before 2:00pm: Generally next day.
- In stock items placed after 2:00pm: Within 48 hours
- Custom products: 2 - 3 weeks
Can we pick up an order?
We use both our trucks and affiliated transport as needed.
Do you charge for delivery?
Yes. An appointment must be made with our Warehouse manager.
Do you sell outside of Quebec?
Delivery in the greater Montreal area is free for minimum orders of $ 250 with very few exceptions. Some downtown areas & non dock buildings are excluded. Delivery charges apply to areas outside of greater Montreal.
How long does it take to receive price quotes?
We ship throughout North America. In Canada, and depending on the product, we can elect to ship from one of our partners in each province or we can ship by transport from our Montreal Warehouse.
In USA, we ship from our warehouse in Champlain New York and we have plans to open other USA facilities in the future. Follow our news e-letters for more information.
What are your business hours?
It depends on the complexity of the request. Generally 1-2 weeks.
Do you close for any holidays?
- Shipping Department: 7:00am to 4:00pm
- Office: 8:30 to 5:00
We are closed on statutory holidays and between Christmas and New Year.